AI Services Offered by TLN Consulting

I use AI every day in my work, and I’m open about it, because you should know how your system is being built.

What it does for you

AI helps me work faster and look deeper. It lets me read through a lot of material, such as your strategic plan, procedures, audit records and risk registers, and spot gaps and connections more quickly. It helps me draft first versions of plans, registers and templates, so my time goes on your site, your people and your decisions rather than on formatting.

For you that means quicker turnaround and more thorough work. When I scope a project, I can, if time allows, include things that would normally be extra, such as advice on business continuity, legal compliance and software, alongside the ISO work.

What it doesn’t do

• It doesn’t make decisions. Your leadership approves everything. You stay responsible for your business.
• It doesn’t replace judgement. Everything it produces is checked against your actual evidence, site observations and the requirements of the standard. I challenge it and change it.
• It doesn’t replace site visits or conversations. Audits and good systems come from talking to your people and seeing the work.
• It isn’t a template factory. You won’t receive generic documents with your company name on top.

How your information is handled

Your information is confidential. My proposal will include a confidentiality clause. I also encourage the use of NDAs for relevant projects.

• I use tools with settings that prevent your data being used to train models
• I agree with you in advance which documents may be used, and don’t use sensitive material such as personal data or credentials.
• I remove or anonymise names and identifying details where I can/ where appropriate/
• If would rather I didn’t use AI on your project at all, tell me. That’s fine.

Because I work with ISO 27001 and 42001, I apply the same standards to myself that I’d ask of you.

An example: Winget Limited

Winget, a UK manufacturer of concrete mixers, was changing its ERP system and wanted to use the opportunity to improve its processes rather than move old ones into a new system. I used AI to analyse their strategic plan and operational evidence and draft an initial gap analysis, then turned the priorities into objectives, an implementation plan, a drawing register and risk inputs for management review.

At each stage I tested the work against audit evidence, site observations and ISO 9001, and Winget’s leadership made the decisions. Their next surveillance audit had no major or minor nonconformities. [Read the full case study →]

The value wasn’t just faster drafting. It was that each stage built on work already approved, so the evidence, decisions and actions stayed consistent.